[!info] Topic scope
This guide generally applies to sunnypilot, openpilot and openpilot-based forks that support uploading routes to comma Connect.

Sections that are sunnypilot-specific (such as who provides assistance or which email to share with) are explicitly noted.

[!important] Supported routes (sunnypilot-specific)
The sunnypilot team currently only provides assistance with routes uploaded to comma Connect from supported comma devices running sunnypilot.

Routes uploaded to other services or platforms are currently not supported.

To help investigate issues, you may be asked to share a driving route so logs can be reviewed.

Step 1: Prepare the Route

[!important]

This step is required for all sharing options.

[!info] Route preparation only
This step does not share anything by itself.
It ensures the route logs exist and won’t be deleted.

[!important] Raw logs required (rlogs)
For route review, we specifically look for raw logs (rlogs).

All rlogs associated with the route must be fully uploaded in comma Connect.
If any rlogs are missing or partially uploaded, the route cannot be properly reviewed.

Tap here to expand Route Preparation steps

1. Upload all raw logs

Go to https://connect.comma.ai
Select the route
Open Files

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Under All logs, click “upload X logs”

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Open View upload queue and wait until all uploads finish

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2. Preserve the route

Open More info

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Toggle Preserved ON

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Step 2: Choose How to Share Access

[!important]
This step determines who can see what.

Public route → only the selected route is visible

Device sharing → all routes on the device are visible

Option A: Share a Public Route (Recommended)

Tap here to expand Option A instructions

[!warning] Public route visibility

Making a route Public means:

Anyone with the route ID can access that route

It may include GPS location, speed, and timestamps

Best practices (same guidance used by comma staff):

Start and end at public places (parking lots, stores)

Avoid homes, workplaces, or sensitive locations

Only share routes you’re comfortable making public

1. Make the route public

Open More info

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Toggle Public access ON

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2. Share the Route ID

Open More info

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Copy the Route ID

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3. Post the Route ID

Post the route ID to:

Your forum discussion topic
Or wherever route access was requested

Only this route is accessible
No device-level access is granted

Option B: Private Device Sharing

Tap here to expand Option B instructions

[!warning] Full device access
Sharing your device grants access to all routes on the device, not just one.

Use this option only if you are not comfortable making routes public.

1. Share your device

Go to https://connect.comma.ai
Click the gear icon on your device

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Rename your device

Please rename your device to:
Year / Make / Model + Your forum username
(e.g., 2025 Genesis GV80 Coupe – sunnyhaibin)

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Share by email:
- sunnypilot users: enter support@sunnypilot.ai to allow the sunnypilot team to review all routes
- other users: enter any email address you trust and wish to grant device access to
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Confirm the share

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2. Share the Route ID

Select the route
Open More info

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Copy the Route ID

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3. Post the Route ID

Post the route ID to:

Your forum discussion topic
Or wherever route access was requested

Notes & Limitations

[!warning] Log availability

All raw logs (rlogs) must be fully uploaded before they can be properly reviewed

Incomplete uploads cannot be effectively analyzed

Only routes visible in comma Connect can be reviewed

If you’re unsure which option to use, please feel free to ask, help is provided on a best-effort, community basis.

This document is version-controlled. Suggest changes on GitHub.^[1]

docs-sync-id: how-to/share-a-route.md ↩︎

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